Take on a crucial role as a Network Security Operations Engineer with Global Tech, focusing on production network security environments. Utilize your firewall and intrusion protection expertise daily.
This technical position demands solid IT network operations skills and experience in multinational settings. You will handle second-level incident management and ensure smooth communication with internal customers. Your responsibilities will include incident resolution and implementing repeatable improvements while collaborating with international teams.
Key Responsibilities:
• Provide second-level support for zScaler and firewalls
• Lead Major Incident calls with in-depth Root Cause Analysis
• Implement and document security service lifecycle projects
• Monitor production systems for optimal performance
• Communicate effectively with internal stakeholders
Requirements:
• At least 3 years in IT Network Operations
• Proficient with zScaler, Fortinet, Cisco, an...