Monitor, maintain, and manage servers and infrastructure services, such as Anti-virus systems, Databases, Active Directory, Exchange Mail, File services, firewalls, etc.
Develop and implement housekeeping routines, monitoring system and infrastructure service logs
Ensure that back-up operations are executed and completed, ensuring the integrity of back-up operations periodically in order to restore from back-up as required
Provide technical support for the end users needs, such as personal computers (PCs), laptops, network printer, and emails
Conduct root cause analysis of incidents and provide permanent resolution to these incidents
Handle privilege access, system configuration compliance, and vulnerability management collaboration.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and ...
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