Qualifications

• Strong ethics and integrity
• Flexible to changing needs of customer, account and team
• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices. ITIL certification is a plus.
• High-level experience and proven knowledge in at least 3 of different network security products (Firewalls: Fortigate, Cisco, Palo Alto; Content Filtering: Cisco Umbrella, BlueCoats, Websense, McAfee Web Gateway; IDS/IPS: Cisco Sourcefire, McAfee)
• Strong working knowledge of Fortinet Firewalls/SDWAN
• High-level networking troubleshooting skills and extensive knowledge of web connectivity and protocols (WCCP, PAC files, TCP/IP, HTTP, HTTPS, SSL, FTP, Telnet, SSH, etc.)
• Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active Directory
• At least 2 high-level certifications in Network Security from vendors such as Fortigate, Cisco, Pal...