NCC Operators deliver
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24×7×365 frontline operations, performing monitoring, event handling, Tier‑1 troubleshooting, and escalation across UN ICT, network, satellite, cloud, and data‑centre environments.
Key Responsibilities
Perform
continuous monitoring
using UN‑approved tools across:
Network, servers, storage
Satellite & RF infrastructure
Security devices
Public cloud (Azure, AWS)
M365 and application platforms
Handle
event management and alarm triage
Perform
Tier‑1 troubleshooting
following approved SOPs
Escalate incidents to:
Tier‑2 engineering teams
External service providers (as required)
Support
incident, critical incident, and security incident processes
Execute approved low‑level operational activities (e.G. checks, verifications, ro...