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Network Support Customer Success Engineer

Company

The Fountain Group LLC

Location

Plano, Texas, United States

Posted

May 12, 2026

Position Overview

Pay: $40-44/hour W2. Our company offers our consultants a suite of benefits after a qualification period including health, vision, dental, life and disability insurance. 

Hybrid role, onsite work expected 3-4 days/week.

W2 Candidates only; 1099/C2C not possible.

Duties:

Provide technical expertise on our Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products' potential. Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions. Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.

  • Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.

  • Partner with account tea...

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