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Network Support Engineer

Company

PACIFIC TECH PTE. LTD.

Location

singapore, singapore

Posted

June 09, 2026

Position Overview

            Job Description  Front-line support for customer inquiries and issues via email and phone; 
Diagnose and troubleshoot product configuration and functional issues remotely and onsite; 
Effective escalation to Level 2 or product vendor for action and resolution; 
Able to handle flexible working hours on demand basis; and 
Maintain rapport with customers and competence in managing vendors; and 
Any other ad-hoc duties assigned. 
 Job Requirement  Degree/Diploma in Computer Science / IT Technology or equivalent 
Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage 
With working experience in an SI or distributor environment with network security skillset is a plus 
Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security 
Ability to work under pressure with minimal supervision 
Exc...
        

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Network Support Engineer

Position Overview

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