Working with public institutions in Brussels providing them with IT services. This company with a growing team and projects wishes to hire a new colleague to expand its team and invest in him to make him grow.
Mission :
Supports internal IT Answer troubleshoot and solves 2nd level problem coming from different clients Collaborate with 3rd level team for all tickets incoming Inform customers on the status of their demand and issues Monitoring of equipment and system, proactively detect issues that can have an impact for customers Your profile :
Solid knowledge on CISCO HP product Speaking french and goo dutch Being client solution oriented Having knowledge about call center, routing, switching, networking, firewalling Having good communication skills A prior experience of technical problem solving Autonomous worker & Team player What they of...