Handle and manage reviews, appeals, complaints and risk assessment portfolio. Maintain underwriting qualities, and support to relevant distribution channels. Provide customer friendly decision. Handle assigned portfolio efficiently.
Roles and Responsibilities
- To review and underwrite complicated cases and achieve high settlement ratio.
- To evaluate and countersign cases recommended by the junior underwriter, to make prudent business-focused decisions effectively and timely.
- To ensure Turn-Around-Time and service level is efficiently managed.
- Engage with business peers/partners and act as professional to liaise with Life Planners.
- To provide technical consultation/advice. Provide solution and guide agent to get the case finalized.
- Priority consultation and underwriting services for premier Life Planners.
- Able to prepare and conduct Underwriting workshop/Clinic/roadshow.
- Involved in Complia...