About the role

Christians Against Poverty (CAP) is looking for a motivated team player to join our dynamic and collaborative Partner Services and Support team. As the New Clients Coordinator, you will be the first point of contact for people experiencing money chaos across Aotearoa.

You will confidently manage all caller enquiries providing effective support and ensuring clients are well set up for their journey out of financial hardship.

This is a great opportunity for someone looking for purpose-driven mahi, supporting others while also growing in their own personal transformation and faith journey.

Key areas of responsibility include:

• Manage all enquiries received, including incoming phone calls, emails and website enquiries from callers
• Provide clear and accurate information and advice about CAP’s services
• Build and maintain positive relationships, collaborating effectively to ensure both clients and coache...