Title: (NGIS WALLOPS ISLAND) GUEST SERVICE REPRESENTATIVE II Location: United States-Virginia-Wallops Island Job Number: 260002AU Job Summary: Serves as first point of contact with guests at a Navy Gateway Inn and Suites and or Navy Lodge property and handles all stages of guests stay accommodating special requests as needed and resolving issues that may arise. Responsible for front desk operations, lobby appearance, guest service related office operations, and the safety/security and privacy of all guests. Overnight shifts are regularly scheduled. Duties and Responsibilities: Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, interacts professionally with guests, answering questions concerning lodging facilities, amenities, and provides information about local attractions. Assists guests with all requests in person or via telephone including but not limited to making, confirming, and or cancelling room reservations, collecting payment...