The Role | Te mahi

We are seeking a Night Auditor to provide an exceptional level of service that exceeds expectations of our guests.

This fixed term role based at Novotel Christchurch Airport.

Responsibilities

• This role reports in to the Night Manager.
• Manage the hotel whilst on shift and when senior managers are not present.
• Assisting with guest inquiries and ensuring a warm and friendly interaction.
• Ensure all complaints are deal with appropriately.
• Attend to any emergency issues including security, maintenance, fire or evacuation.
• Complete Audit procedures and tasks, including running financial reports, investigate anomalies and complete any other end-of-night tasks.
• Carry out regular s...