Position Overview
A little taste of your day-to-day:
Every day is different, but youβll mostly be:
β Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
β Checking guests in, out and managing any wake-up call requests
β Answering phones and dealing with overnight guest queries
β Running night audit property management systems or manual equivalents
β Performing other duties such as concierge services and special guest requests
What we need from you:
β Accounting and mathematics skills for accurate auditing and payment processing
β Cash handling experience for counting and securing bank and processing cash payments
β Computer literacy, including familiarity with PMS software
β Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
β Customer service experien...