Key Responsibilities
Manage all hotel operations during the night shift, ensuring smooth and efficient service.
Act as the senior manager on duty, responding to guest enquiries, complaints, and emergencies.
Lead, supervise, and support the Night Audit, Front Office, Security, and other overnight teams.
Complete the night audit process accurately and ensure all financial transactions are reconciled.
Monitor guest arrivals, departures, VIPs, and special requests.
Ensure compliance with Marriott brand standards, hotel policies, and health and safety requirements.
Conduct regular security and property inspections throughout the night.
Coordinate with housekeeping and maintenance to resolve overnight operational issues.
Prepare daily operational reports and hand over effectively to the day management team.
Handle emergency situations calmly and professionally.
Minimum Requirements
Diploma or Degree in Hospitality Management or a related field ...