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Night Receptionist

Company

FAIRMONT

Location

Knutsford, England

Posted

July 02, 2026

Position Overview

            Job Description

Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to.
Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures.
Responsible for ensuring the accuracy of guest credit, billing and financial transactions.
Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
Ensures all guests are quoted the correct rate as per the selling strategy and website.
Ensure all telephone calls are answered as quickly and efficiently as possible.
Maintain observation over gu...
        

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Night Receptionist

Position Overview

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