Teknowiz is urgently hiring for a Lead Associate - Operations (Customer Success & Retention) in Alabang, Philippines. The role involves managing the renewal process for accounts, implementing retention strategies, and collaborating effectively with cross-functional teams. Ideal candidates should be college graduates with 3-5 years of experience in SaaS or subscription environments, strong negotiation skills, and familiarity with CRM tools like Salesforce and HubSpot. This position requires onsite work during night shifts.
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