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Night Team Member - Full Time

Company

Accor

Location

Birmingham, England

Posted

June 27, 2026

Position Overview


Company Description

Job Description

Job Description

Duties

  • To ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
  • Ensure all diary events, flags and specials are actioned.
  • Check and pass on all guest mail, messages and parcels promptly.
  • To liaise closely with Housekeeping on information relating to rooms and lost property.
  • To be fully aware of daily worksheet and ensure this form is used.
  • To ensure guest registration forms are completed correctly, then the computer is updated accordingly.
  • Ensure all account postings are accurate and necessary paperwork produced.
  • Ensure an accurate cashiering balance is performed at the completion of shifts.
  • Ensure security procedures are maintained according to policy.
  • Complete Express Check out envelopes.
  • Ensure security boxes are maintained and run within security procedures.
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