Role summary
:
The Shift Manager leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities
Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.Ensure all activities are undertaken in line with company policies in safe and proactive mannerManaging costs and performance of the shiftLead and engage a team to drive excellent customer serviceEffective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company stan...