Description
The purpose of this role is to support the delivery of technical excellence in Legacy by undertaking technical audits and providing constructive feedback and mentoring to the file handling teams, identifying trends and training needs and supporting the technical development of our Legacy Lawyers.
The auditor will do that by undertaking audits within the unit in order to:
- Assess file handling performance against, and in line with, internal technical standards.
- Identifying recommended actions for the current file handling team and delivering constructive feedback to the teams to develop their technical skills.
- Assist in bespoke file audits upon request of the unit Technical Directors and/or Business Unit Directors
- Giving feeding arising from client contractual Service Level Agreement (SLA) audits (undertaken by others)
- Identify and assess areas of financial leakage or other ...