Job Summary
The NOC Officer (Construction) is responsible for monitoring coordinating and supporting all network-related activities for construction and telecom infrastructure projects. The role ensures smooth communication between the field teams and the operations center monitors project progress through NOC systems and promptly responds to any field network or system issues to maintain project continuity and efficiency.
Key Responsibilities
1. Monitoring and Coordination
- Monitor live status of construction or telecom sites through NOC systems and dashboards.
- Track project progress alarms and alerts related to site connectivity or operational activities.
- Coordinate with field engineers supervisors and subcontractors for issue resolution.
- Maintain continuous communication with project teams to ensure work completion as per schedule.
2. Incident and Fault Management