Position Overview
Explore a vital role as a Non-Insured Health Benefits Analyst at Indigenous Services Canada in Whitehorse, Yukon. This full-time position in a call centre environment focuses on client service and support.
As a CR-05 Analyst, your key responsibilities will include responding to inquiries and processing requests, enhancing your skills in communication, conflict management, and computer proficiency. Your work will play a crucial role in building relationships with First Nations and Inuit communities, focusing on health improvement.
Key Responsibilities:
β’ Address high volume client inquiries in a timely manner
β’ Process fax requests and manage call interruptions
β’ Prioritize daily tasks effectively for service delivery
β’ Assist in improving health outcomes for communities
β’ Develop new skills and refine existing ones
Requirements:
β’ Completion of two years secondary education or equivalent
β’ Experience in cu...