This role is a first point of contact for customers and distributors needing support with Fluke products—resolving inquiries, directing users to resources, and ensuring a smooth experience.

We’re seeking someone who listens actively, communicates clearly by phone and email, and thrives in a fast-paced, customer-focused environment. This is a job for someone that takes pride in providing top-notch support.

**Please note:** This position is required to be onsite and does not offer the option for remote or hybrid work.

**Key Responsibilities:**

+ Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers.
+ Manage high-volume customer interactions via Five9 and CRM Dynamics, averaging ~75 calls and 30-50 emails daily.
+ We Support distributors and end users with inquiries related to contracts, quotes, orders, shipping, and troubleshooting potential issues.
+ Assist...