**Efficient and fast online recruitment process**:
- **We do NOT require previous experience**, we will teach you everything
- Work in Lisbon, Portugal
**The project**:
Support Norwegian speaking customers of a streaming service offering movies, TV shows, and live sports, available primarily in the Nordic countries and some European markets. It provides both original content and popular international titles, including series, films, and sports events like football and boxing.
**What you will be doing**:
- Listen to customers’ questions and concerns, and provide answers and solutions;
- offer the most complete and qualitative answers by handling level 1 customer requests by telephone.
- Ensure follow-up of customer requests and respect commitments made and work closely with in-house teams and make suggestions to optimize our internal processes.
**Requirements**:
- Fluency in Norwegian **language (must be at least C2**)
- Communicative level of **English ...