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Norwegian Speaking Junior Customer Service Representative

Company

Confidential

Location

barcelona, cataluña

Posted

June 03, 2026

Position Overview

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat in Norwegian and English.
  • Assist customers with booking-related questions, technical support, and general inquiries.
  • Provide effective solutions by troubleshooting and understanding customer needs.
  • Maintain accurate records of customer interactions using CRM systems.
  • Collaborate with other departments to ensure efficient issue resolution.
  • Stay informed about company products, services, and policies to provide up-to-date information.

Requirements:

  • Native Norwegian speaker with advanced English proficiency.
  • Excellent communication and interpersonal skills, both written and spoken.
  • Strong PC skills, including Office 365, CRM databases, and other internal platforms.
  • Problem-solving and solution-driven mentality.
  • A positive and motivated attitude to handle challen...

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