Position Overview
Role Name: NYL_Service Experience - Customer & Field Experience_Siebel Solution lead_D1_US
Location: New York / Hybrid
JOB DESCRIPTION:
Siebel Solution Lead JD:
β’ Design, develop, customize, and implement Siebel CRM solutions based on business requirements.
β’ Perform Siebel application configuration, including workflows, business rules, UI customization, and integration with external systems.
β’ Conduct code reviews, testing, debugging, and troubleshooting of Siebel configurations and customizations.
β’ Manage and administer Siebel environments, including installation, upgrades, patches, and performance tuning.
β’ Collaborate with business users, analysts, and other IT team members to gather requirements and propose technical solutions.
β’ Provide technical support and guidance to end-users, resolving issues related to Siebel applications.
β’ Develop and maintain technical documentation, including system specifications, user guides, and ...