Maximize customer satisfaction in ticketing operations as an Assistant Ticketing Manager with Oak View Group (OVG). This role involves supporting seamless ticket operations for concerts and professional sports.
You will play a vital role in managing ticket setups, handling customer needs, and ensuring real-time issue resolution during events. Working closely with the ticketing team, your organizational skills will be essential in maintaining high operational standards amidst a busy event schedule.
Key Responsibilities:
• Support ticketing operations across various live events
• Process and fulfill internal and customer ticket requests
• Manage reconciliation and sales reporting for events
• Coordinate with various teams for event execution
• Assist with Box Office management on event days
Requirements:
• 2–3 years experience in ticketing or event operations
• Relevant educational background preferred
• Proficiency with Ticketmaster and CRM systems
• ...