We are seeking a hands‑on AWS Software Engineer to build, integrate, and operate GenAI services within our OCR and Intelligent Document Processing (IDP) platform.

This role is responsible for developing LLM‑driven services that plug into the OCR ecosystem, as well as run and operational support of the existing OCR platform, including Tungsten Automation.

The role combines software engineering, cloud engineering, and production support, with a strong focus on building scalable, enterprise‑grade solutions.

Responsibilities

• Own the run and operational support of the OCR platform, including Tungsten Automation
• Provide production support, including incident management, root cause analysis, and performance optimisation
• Manage platform upgrades, configuration, and integrations
• Define and maintain runbooks, support processes, and operational documentation
• Partner with infrastructure, security, and platform te...