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Office Administrator & Customer Experience Coordinator

Company

Paul Davis

Location

Ottawa, Ontario

Posted

July 20, 2026

Position Overview

Position SummaryA mind built for excellence. A spirit built for serving the customer.Paul Davis Restoration Ottawa & Lanark is looking for an energetic, organized, and customer-focused professional to join our growing team.As the Office Administrator & Customer Experience Coordinator, you are the first impression of our company. You will manage emergency intake, customer communication, office administration, scheduling support, and assist multiple departments to ensure projects move smoothly from the first phone call through final completion.No two days are the same. One moment you may be helping a homeowner experiencing a flooded basement, while the next you're coordinating meetings, assisting Project Managers, supporting accounting, or helping prepare for a CAT (Catastrophe) response.If you thrive in a fast-paced environment, enjoy helping people, and love being organized, we'd love to meet you.Primary ResponsibilitiesCustomer Service & Emergency Intake...

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