Senior On-Site Service Specialist

Key Responsibilities

• Quickly and efficiently respond to internal & external inquiries to ensure complete customer satisfaction. Triage incoming inquiries and requests.
• Handle outgoing mail requests, waybills, distribute incoming mail.
• Concierge Services.
  • Executing scheduled events
  • Production Reconciliation
  • Informational events (meet and greet vendors)
  • Intranet postings
  • Website updates
• Maintain concierge page w e bs ite, including but not limited to accuracy and relevance of information specific to the studio
• Management and expansion of on-site service programs (contracts, relationship building) which includes but is not limited to, car detailing, fitness classes, dry-cleaning. Schedule vendors & manage amenity space for on-site service programs.
• Manage the maintenance of coffee and water dispensing machines, ...