Position Overview
Description
We are looking for an experienced, relationship-focused individual to lead a premium client experience in Cleveland, Ohio. This position blends front-of-office coordination, event support, and prospect engagement to ensure every interaction reflects exceptional service and discretion. The ideal candidate is highly organized, confident in a client-facing setting, and motivated to strengthen the overall experience for both visitors and prospective clients. This opportunity offers the ability to work from home on Fridays once trained.
Responsibilities:
β’ Welcome clients and prospective clients with care, guide them through the office experience, and create a strong first impression from arrival through departure.
β’ Oversee the daily flow of the office by preparing meeting spaces, coordinating schedules, and helping client appointments run smoothly and efficiently.
β’ Support conversations with prospective clients by maintaining res...