About the Role

Mr. Handyman of Racine County is seeking an experienced Office Professional with residential or commercial construction knowledge. This role is ideal for someone who is comfortable talking with customers about projects, understanding scopes of work, and providing rough estimates/bids over the phone.

This position supports our Service Professionals, manages the schedule, and delivers an excellent customer experience every day.

Responsibilities

• Handle incoming calls, online leads, and customer inquiries
• Schedule and coordinate jobs for Service Professionals
• Use construction knowledge to understand job requirements
• Provide rough pricing, estimates, or bids over the phone
• Set clear expectations for customers regarding timelines and scope
• Maintain organized records in our scheduling and job management system