Officer - CRM

Group: Filtration Group Asia Pacific
Division: India Filtration Division (IFD)
Location : IND Chennai
Job Family : Customer Service
Job Type : Regular
Posted : Jul 14, 2026
Job ID : 66977


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The purpose of this role is to oversee and manage the end-to-end order management process, ensuring that customer requirements are met with on-time delivery performance. The position also integrates production planning responsibilities to optimize manufacturing schedules, align with customer needs.


+ Order Management Duties: - Interaction & customers & sales team to process customer orders in the ERP system (JDE).

+ Customer Interaction and Support: - Proactively manage customer expectations regarding lead times and potential delays

+ Production Planning Duties: - to coordinate with...