The Officer: Finance Support is responsible to provide regional support by administering claims payments and ensuring an effective system of claims payments function through continuous improvement and resolution of stakeholder queries.
Management of claims payment process

Verify and approve payments in line with DOA by confirming the accuracy, validity, completeness and existence of a payment by inspecting supporting documentation to confirm the following:
Payee to the trigger and supporting documents (per above).
Banking details to both the trigger document and any supporting documents.
Payment is not a duplicate by ensuring the financial enquiry reports is attached to the EA as supporting documents payment.
Elimination of duplicate payments through implementation of effective internal controls
Attend to and resolve queries timeously
Maintain and develop good relations with claimants, attorneys, firms and colleagues
Valid accurate and complete c...