As Offshore Engagement Manager – Ind, the person will perform the following roles:
Responsibilities:
Manage key accounts portfolio. Achieve assigned strategic account objectives and meet targets assigned by the leadership – should have account plans to achieve targets. Establish strong, long-term client relationships. Communicate with major clients on a regular basis and respond to specific queries. Work with Delivery and Presales to prepare monthly governance Deck and keeping track on project alignment Suggest solutions/Photon services to meet client needs. Handle complaints and problems in a timely and effective manner. Act as the liaison between key customers and internal teams. Identify and approach new potential strategic customers. Monitor sales performance metrics. Prepare monthly, quarterly and annual reports and forecasts. Update...