Job Summary

The Okta Support Engineer has deep expertise in identity and access management (IAM), specializing in Okta’s Identity Cloud platform. Skilled in troubleshooting complex authentication issues, configuring SSO and MFA, managing user lifecycle integrations, and enforcing security policies. Proven ability to support enterprise environments, provide technical guidance, and collaborate with IT and security teams to ensure secure, seamless access across applications and infrastructure.

Responsibilities

• Design, configure, and maintain Okta Universal Directory, SSO, MFA, and lifecycle management solutions.

• Implement and manage identity lifecycle workflows (provisioning, de-provisioning, group rules, etc.).

• Integrate Okta with SaaS, on‑premise, and custom applications via SAML, OIDC, SCIM, or API.

• Maintain and optimize Okta policies, including adaptive MFA, device trust, and conditi...