Job Description Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts. Responsibilities Customer Service : Carry out standard customer service activities and handle simple customer inquiries. Solutions Analysis : Assess compliance with established standards and protocols for routine inquiries. Receiving Visitors : Receive visitors and assist with various requests for information, referring more complex matters to colleagues. Customer Relationship Management (CRM) Data : Ensure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call. Customer Needs Clarification : Interview the customer, following a multilevel sales script, to clarify the customer's requirements. Customer Relationship Development / Prospecting : Make calls (by telephone or in person) to alloc...