A leading technology operations company in Metro Manila is looking for a proactive 1st Level Support Engineer. This crucial role involves managing customer support tickets, doing initial troubleshooting on Linux systems, and coordinating with on-site technicians. The ideal candidate will have 3-5 years of relevant experience, hands-on knowledge of automation tools like Ansible, and a solid understanding of networking concepts. Excellent communication skills are essential for ensuring smooth interactions within the operations and engineering teams.
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