Customer Service Representative
Tempe, AZ (On-Site) | $21.00/hr | Contract-to-Hire
MedImpact Healthcare Systems
Are you looking for more than just a job? MedImpact offers a great opportunity to build a long-term career in healthcare customer service with a company known for promoting from within and investing in employee growth.
We're seeking motivated, customer-focused professionals who thrive in a fast-paced call center environment and enjoy helping others.
✅ What You'll Do
As a Customer Service Representative, you will:

+ Answer inbound calls from members and providers

+ Assist with prior authorization inquiries and general healthcare-related questions

+ Handle confidential information with professionalism and accuracy

+ Document customer interactions and update records across multiple systems

+ Deliver exceptional customer service while meeting quality and accuracy standards

+ Manage approximately 50–100 cal...