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The on-site Desktop Support Technician/Field Engineer role is fast paced. Technicians to ensure end users can accomplish business tasks by receiving, prioritizing, documenting, and actively resolving end user help request and incident issue tickets. Technicians must have a comprehensive understanding of computer hardware and software. In addition, they must possess excellent communication skills to assist computer users. Our client is looking for candidates who are passionate about technology and increasing their existing knowledge, who can work off their own initiative whilst delivering exceptional customer service.