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On-Site Technical Support (Xico) (Valle De Chalco Solidaridad)

Company

Link-Worldwide

Location

estado de méxico, estado de méxico

Posted

June 19, 2026

Position Overview

ResponsibilitiesImplement and maintain Aumovio's general System and Security Management Solutions3rd level support tasks for SSM team related topicsResponsible for operational tasks & documentation within the SSM areaKnowledge management and knowledge transfer to local IT Administrator communityTroubleshooting, incident and problem management in the SSM areaImprovement of existing management systemsSkills & QualificationsOver 3 years of experience on-site tech support L2Advanced Level of English- C1 // MANDATORYWell organized technical planning and problem-solving skillsCoordination skillsHave ability to creatively solve problems with minimal guidance, while maintaining a timely, cost-effective approachHigh motivation to work in a challenging, integral acting and multicultural teamFluent in English (German a plus)Knowledge of IT operation (Windows platforms, Active Directory, Software Deployment)Working knowledge of ITIL with respect to Incident and Change ManagementComputer Science...

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