We are searching for a highly motivated professional with client facing and training experience to join our Onboarding team!
We are looking for someone who is enthusiastic for Customer Success and Customer Experience and has a deep love of working with customers to make them successful.This person must be able to self-manage in a highly visible role within the organization requiring a combination of technical and interpersonal skills to be successful.ResponsibilitiesServe as a trusted advisor to our customers during onboarding phaseTrain customers and host hands‐on workshops for customers on all products/featuresProvide customers with best practices, use cases and other examples for them to use as guidance while adopting our products.Identify ways our customers can improve their day‐to‐day workflow for video publishing with our productsServe as a customer advocate, conveying customer requirements, submitting feature requests, and other feedback to Product Management and Executiv...