Enhance customer journeys as an Onboarding Manager at Tipalti. Oversee the implementation of our cutting-edge SaaS applications for accounts payable automation.
This vital role involves leading customers through the onboarding process for Tipalti’s powerful cloud-based solutions. You'll utilize your project management and problem-solving skills to provide an exceptional customer experience while guiding technical integrations. Your proactive identification of solutions will empower customers and streamline their journey with Tipalti.
Key Responsibilities:
• Manage onboarding projects for Tipalti’s software solutions
• Ensure seamless technical integrations for customers
• Provide outstanding support throughout the customer journey
• Monitor project timelines and milestones effectively
• Document lessons learned to enhance team knowledge
Requirements:
• 4+ years of experience in customer success or project management
• Bachelor's degree in a relevant field ...