Lead the onboarding journey for current clients at HoneyBadger AI in Vancouver, BC. Drive successful adoption of the voice agent, Alice, ensuring clients realize its full potential.

Key Responsibilities

• Guide clients from signup to active use of the product
• Deliver personalized onboarding sessions or group demos
• Tailor onboarding strategies to clients’ goals
• Create and update onboarding resources for self-service
• Analyze user feedback to recommend actionable improvements

Qualifications

• 1–3+ years in Customer Success or Onboarding roles
• Bachelor’s degree completion required
• Strong written and verbal communication skills
• Experience with SaaS platforms and AI tools
• Proficiency in MS Office suite and Salesforce

Utilize your problem-solving skills and attention to detail to enhance client experiences at HoneyBadger AI.