Key Responsibilities

• Immediate Client Outreach & Configuration Gathering
• Information Management & Organization
• Support Ticket Management & Monitoring
• Team Support & Coordination

Requirements

• Experience in client-facing roles, preferably in SaaS, real estate technology, or a similar environment
• Strong organizational skills with the ability to manage multiple priorities and clients simultaneously
• Excellent written and verbal communication skills
• Comfort with technology platforms including CRM systems, ticketing tools, and client communication software
• Detail-oriented with a commitment to data accuracy
• Ability to work independently while supporting a broader team
• Familiarity with A2P 10DLC compliance, MLS integrations, or lead management systems is a plus