Summary:
A leading travel accessories brand is seeking an Online Executive under Sales and Marketing to manage day-to-day operations across major Philippine e-commerce platforms. This role supports marketplace performance, order fulfillment, and digital marketing initiatives while working closely with the E-Commerce Manager and external partners.
Responsibilities:
Marketplace & Order Management
- Create, upload, and maintain accurate product listings across Shopee, Lazada, and TikTok Shop.
- Monitor inventory levels and coordinate with internal teams to avoid stockouts or overselling.
- Manage order processing, shipment tracking, and coordination with logistics partners.
- Handle order-related concerns such as cancellations, returns, and refunds, or elevate as needed.
- Update listings for promotions, bundles, and seasonal campaigns.
Content & Merchandising Optimization