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Online Operations Lead: Customer Experience & Delivery

Company

Sainsbury's

Location

london, england

Posted

June 20, 2026

Position Overview

A leading UK supermarket in Greater London is seeking an Online Manager to oversee the online picking and delivery team. The successful candidate will manage a large team, ensuring high standards of customer service and operational efficiency. Key responsibilities include coaching staff, meeting KPIs, and collaborating with store managers. We offer competitive pay based on experience, along with numerous benefits such as pension matching, employee discounts, and wellbeing support.
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