Job Description
Copilot said: The IT Support Consultant is responsible for providing hands-on technical support for end users, devices, systems, and infrastructure while ensuring the smooth operation of day-to-day IT services across the organization. This individual will troubleshoot and resolve hardware, software, network, and access-related issues; install, configure, and maintain desktops, laptops, printers, mobile devices, and other workplace technologies; support Microsoft 365, Windows environments, and basic LAN/Wi-Fi networking; manage device imaging, deployment, and asset inventory; and maintain accurate technical documentation. In addition to operational support, the consultant will play a key role in IT project execution, particularly office relocation initiatives, by leading technology planning, coordinating with vendors and telecom providers, overseeing the decommissioning and setup of IT infrastructure, and ensuring workstations, conference room technology, and network ...