Join Open Door Group as a Service Delivery Manager, leading teams to improve services and achieve impactful outcomes for clients in Medicine Hat. Drive operational excellence and team engagement.
This full-time permanent role involves overseeing service delivery to promote quality and effectiveness in both on-site and virtual areas. You will provide managerial support, enhance service pathways, and employ data-driven strategies to ensure accountability and improvements. Your leadership will be essential to shaping the way clients and employers are served.
Key Responsibilities:
• Guide a team to enhance service delivery outcomes
• Foster a culture of clarity and support among team members
• Streamline workflows to improve service efficiency
• Facilitate the uptake of modern tools for effectiveness
• Establish strong partnerships with stakeholders for community impact
Requirements:
• Degree in Business Administration or a related discipline
• 3–5 years of ma...