Drive technical excellence as a Technical Support Specialist focused on OpenText Fax. Ensure exceptional client experiences through in-depth support and guidance on software solutions. As part of OpenText, you're invited to bring your advanced skills to the role of Technical Support Specialist, specializing in the Fax platform.

Your commitment to understanding complex software environments will empower customers to maximize their use of products while emphasizing best practices and support continuity. Delivering personalized service, you'll play a key role in fostering long-term client relationships.

Key Responsibilities:

• Act as the key support contact for dedicated product issues
• Build trustworthy relationships with customer stakeholders
• Address customer inquiries with effective, informed solutions
• Identify operational improvements through proactive assessments
• Coach customers on effective software utilization
...