Level Description
‘Support’ Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.

Market Summary
Checks order accuracy, generating shipping labels, packing shipments, processing paperwork, product quality inspection, part packaging & labelling, documentation verification, and transaction processing. Checks inventory and orders shipping material to ensure sufficient quantities are available. Tracks invoices, manifests and issues with delivery or transportation.

Impact
• Obtains and provides information which requires little explanation or interpretation, typically within the department.
• Conveys information to parties within the department at an operational level requiring some explanation or interpretation in order to reach agreement.

Communication
• Interacts with internal stakeholders within own team and may al...