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Operation Executive

Company

MY Clinic

Location

petaling jaya, selangor

Posted

June 22, 2026

Position Overview

Responsibilities

  • Assists in monitoring staff discipline, professionalism, and compliance with company policies.
  • Coordinate and administer staff training and development programs.
  • Maintain training records and monitor training completion status.
  • Manage customer feedback and complaint resolution processes.
  • Monitor service quality and customer experience across all branches.
  • Prepare reports and recommendations for service quality improvement.
  • Monitor branch appearance, cleanliness, safety, and maintenance requirements.
  • Conduct branch inspections and follow up on corrective actions.
  • Prepare reports for the Chief Staff Officer.
  • Track action plans, improvement initiatives, and branch performance indicators.
  • Coordinate communication and follow up actions between branches and management.
  • Perform any other duties and special projects assigned by the Chief Staff Officer.
  • <...

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